Terms of Use

Please read these terms carefully before using our website.

1. Acceptance of Terms

By accessing and using the Dubai City website ("the Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this website.

These Terms of Use ("Terms") govern your access to and use of our website, including any content, functionality, and services offered on or through the website.

2. Use License

Permission is granted to temporarily access the materials on Dubai City's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Dubai City at any time.

3. User Accounts and Registration

Some features of our website may require you to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:

  • Harassing, abusing, or harming other users
  • Transmitting any viruses, malware, or other harmful code
  • Collecting or storing personal data about other users
  • Using automated systems to access the website without permission
  • Interfering with or disrupting the website or servers
  • Violating any applicable laws or regulations
  • Impersonating any person or entity
  • Posting false, misleading, or defamatory content

5. Intellectual Property Rights

The website and its original content, features, and functionality are owned by Dubai City and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

  • Reproduce, distribute, or create derivative works from our content without permission
  • Use our trademarks, logos, or brand names without authorization
  • Remove any copyright, trademark, or other proprietary notices
  • Use our content for commercial purposes without a license

All trademarks, service marks, and trade names are the property of their respective owners.

6. User Content

If you submit, post, or display content on our website, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media.

You represent and warrant that:

  • You own or have the right to submit the content
  • The content does not violate any third-party rights
  • The content is not defamatory, obscene, or illegal
  • The content does not contain viruses or harmful code

We reserve the right to remove any user content that violates these Terms or is otherwise objectionable.

7. Third-Party Links and Content

Our website may contain links to third-party websites or services that are not owned or controlled by Dubai City. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Dubai City shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

8. Disclaimer of Warranties

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Dubai City:

  • Excludes all representations and warranties relating to this website and its contents
  • Does not warrant that the website will be available, uninterrupted, or error-free
  • Does not warrant the accuracy, completeness, or usefulness of any information on the website
  • Does not warrant that the website or servers are free of viruses or other harmful components

9. Limitation of Liability

In no event shall Dubai City, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the website
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the website
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content

10. Indemnification

You agree to defend, indemnify, and hold harmless Dubai City and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • Your use and access of the website
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your content caused damage to a third party

11. Termination

We may terminate or suspend your account and bar access to the website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the website. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

Last Updated: November 2025

14. Contact Information

If you have any questions about these Terms of Use, please contact us:

Email: [email protected]

Phone: +971 4 223 8264

Address: Dubai Mall, Downtown Dubai, Dubai, United Arab Emirates